What is WhatsApp Business API? WhatsApp Business API is a messaging platform that helps large businesses and e-commerce brands communicate with their customers automatically and on a large scale.
How to set up WhatsApp Business API? Verify your business with WhatsApp. Create an official business account. Integrate the API with a CRM, chatbot, or e-commerce platform. Send message templates for WhatsApp approval. Set up automated workflows such as order confirmations, promotions, and cart recovery.
The WhatsApp Business API has transformed the way of customer communication for e-commerce businesses. It is fast, personalized, and scalable, enhancing both customer experience and sales. If you want to take your e-commerce business to the next level, consider the WhatsApp Business API! If a customer abandons his cart, he can get it back by sending WhatsApp reminders.