20 WhatApp template every offline business should use

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Boost foot traffic, engage customers & grow sales

Create urgency, artificial shortage, and boost sales with a limited-time promotion.  

“Flash Sale Alert! Enjoy ₹ 2000 off on [Product Name] from 3 pm to 6 pm. Don't miss out!   Shop Now”

Loyalty offer

Rewarding repeated customers with exclusive coupons to increase retention.

"Konichiwa! As our prized customer, here’s a ₹500 off coupon on your next purchase.  CTA [Redeem Now]"

Order Confirmation

Ease the customer with confirmation of the order.

Hi, (Name), your order (ID XXXX) has been confirmed. You’ll be notified once shipped.  CTA [Receipt]"

Delivery Update

Assures the customer that they will soon receive the order.

Hi, (Name), your order (ID XXXX) has been confirmed. You’ll be notified once shipped.  CTA [Receipt]"

Birthday Wish

Personalises the customer relationship.

"Happy Birthday to You (Name)! Come eat with us and get a special discount of 20%.  *Valid for today only."

Welcome Message

Sets a warm tone for new customers and connects them to your brand’s social presence.

"Hi (Name), we are excited to welcome you to the club. Do check out our socials for the latest haps.  CTA [Social Media Links]"

Festive Occasion

Strengthens emotional connection with customers through holiday greetings.

"(Business Name)  Wishes you and your family a very happy (Festive Occasion name)."

Builds goodwill and loyalty post-purchase

Thank You

"Thank you for shopping with us at (Business name)."